The BEST Blog from Best Human Capital and Advisory Group

What to Watch Out for When Getting Outside Advice

March 31, 2026

When you bring in an outside advisor — whether it’s an accountant, attorney, consultant, or broker — you’re doing the right thing. You’re acknowledging there’s something you don’t know and going to find someone who does. That’s smart ownership. But there’s a trap hidden in that process that most business owners never see coming. Every Expert Has a Favorite Tool There’s an old saying: to a hammer, everything is a nail. Think about it this

The Right Benefits, or Why Healthy Growers Means Healthy Plants

March 17, 2026

As originally published on greenhousegrower.com. Click here for the original article. Since the pandemic, companies across all industries have invested heavily in improving employee benefits. Undoubtedly, one of the most challenging positions to hire and retain in the horticulture industry are growers of all levels. While the industry is responding with strategies and programs to attract a new wave of professionals who are passionate about propagation, the fact is we continue to have a significant

Thanks For Joining Us at GAMA Expo 2026 to Level Up Your Game!

February 4, 2026

Are you ready to LEVEL UP YOUR GAME? BEST Human Capital & Advisory Group was at at the GAMA Expo March 1-6, 2026, in Louisville, KY. During the tradeshow (open to GAMA Tabletop Games Association members only), Chris Cimaglio, Managing Partner, and Michael Maggiotto Jr., Director of Human Resource Solutions, presented 5 educational sessions designed to help Tabletop Games business leaders across all membership categories improve their businesses. Do you have the right people in

The Top HR Trends Reshaping Floriculture in 2026

January 19, 2026

As originally published on greenhousegrower.com. Click here for the original article. Just as the horticulture industry continues to evolve with new plant varieties, equipment, technology, substrates, and inputs, so does its most important asset: its people. In 2026, HR is being reshaped by shifting employee expectations, new workplace realities, and rapid advances in AI and digital tools. For growers and horticulture businesses, staying competitive now depends as much on how you hire, develop, and support your teams as

Ask HR: Would a previous customer be a good employee?

November 6, 2025

As originally published on gardencentermag.com. BEST is excited to partner with our friends at Garden Center magazine on their “Ask HR” column. Click here for the original article. QUESTION: I recently had a customer suggest they’d love to work at my Garden Center. I don’t know if they were serious, but it got me thinking. Would a previous customer be a good employee? And is there anything I’d need to do differently with them than

How to Identify Top Candidates through Behavior-Based Questions

October 15, 2025

Recently, I came across an article in my newsfeed that claimed to share the best job interview questions from executives. When articles like this show up in my news feed, it feels like “clickbait.” I can’t help but read it and see what “experts” are saying. I often think to myself, “What are they doing differently, and what might I learn from them?” or “Is there anything of value that might help me do better

Rooted in Wellness: How to Cultivate a Thriving Horticulture Team

September 16, 2025

Has the pace or demands of work ever pushed you to mental exhaustion or caused physical illness? Do you see your team’s productivity and engagement declining and turnover rising due to the challenges your business faces? Are you starting to wonder if it’s worth the stress? You’re not alone in our horticulture industry. In 2025, employee health and wellness will no longer be just a perk but a strategic necessity. With a surge of challenging

Ask HR: How to Motivate Teenage Summer Employees?

July 1, 2025

As originally published on gardencentermag.com. BEST is excited to partner with our friends at Garden Center magazine on their “Ask HR” column. Click here for the original article. THE QUESTION: I hire teenagers for summer work in my garden center. Some are great, and some are distracted by being a teenager. I want to communicate better with them and maybe even build future employees. Do you have any tips? THE ADVICE: First Thought— You are helping

Ask HR: We got a bad review after an employee having a bad day snapped at a customer. What do I do?

May 19, 2025

As originally published on gardencentermag.com. BEST is excited to partner with our friends at Garden Center magazine on their “Ask HR” column. Click here for the original article. QUESTION: Customer service is key in my business. Recently, an employee was having a bad day and snapped at a customer, who gave us a bad review on Google. I feel empathetic about what she was going through, but her behavior was unacceptable. I think firing her