THE LATEST INSIGHTS ON EXECUTIVE RECRUITING & BUSINESS ADVISORY
Sharing is caring— it is how we all grow together. The BEST Team works hard to stay current on the latest HR developments, industry information, and hiring trends to share knowledge and better your company or career.
QUESTION: I recently had a customer suggest they’d love to work at my Garden Center. I don’t know if they were serious, but it got me thinking. Would a previous customer be a good employee? And is there anything I’d need to do differently with them than someone I hired off a job board? THE ADVICE: This is such a fun question, and I’m so excited to explore it! I’ve personally been in this position
Recently, I came across an article in my newsfeed that claimed to share the best job interview questions from executives. When articles like this show up in my news feed, it feels like “clickbait.” I can’t help but read it and see what “experts” are saying. I often think to myself, “What are they doing differently, and what might I learn from them?” or “Is there anything of value that might help me do better
Has the pace or demands of work ever pushed you to mental exhaustion or caused physical illness? Do you see your team’s productivity and engagement declining and turnover rising due to the challenges your business faces? Are you starting to wonder if it’s worth the stress? You’re not alone in our horticulture industry. In 2025, employee health and wellness will no longer be just a perk but a strategic necessity. With a surge of challenging
THE QUESTION: I hire teenagers for summer work in my garden center. Some are great, and some are distracted by being a teenager. I want to communicate better with them and maybe even build future employees. Do you have any tips? THE ADVICE: First Thought— You are helping these teenagers develop good habits and social skills, just as much as they are helping you in their business. If you take the time to get to know
Cultivate is the event we look forward to most in our industry, so we enjoyed seeing you July 12-15th at Cultivate’25 in Columbus, Ohio— the Green Industry event offering countless opportunities to grow your business and advance your career. We were there with SIX in-person educational sessions on extremely timely industry topics such as talent acquisition, management, succession, exit planning, and more that you did not want to miss. Get educated and up-to-speed in these
QUESTION: Customer service is key in my business. Recently, an employee was having a bad day and snapped at a customer, who gave us a bad review on Google. I feel empathetic about what she was going through, but her behavior was unacceptable. I think firing her would be too harsh because she’s been an otherwise great employee. What are my options? TEH ADVICE: Oh, the joys of navigating the human experience of emotions, especially
Tariffs, inflation, uncertainty— each word evokes fear and stress, especially when looking to make a career move and search for new possibilities. While we preach patience and loyalty as a general approach to life, career, and business at BEST Human Capital, we know some employment situations are not tenable. We also realize that some circumstances are limiting as they don’t allow for desired growth, and you may also feel boxed in with the current business
Spring marks the peak selling season— and a time to dream about the future. For many horticulture business owners, 80–90% of their net worth is tied up in their business. Yet, according to the 2024 State of Succession and Exit Planning in the Horticulture Industry survey, 54% of owners lack a formal business valuation. To turn your retirement dreams into reality, you need to determine your Freedom Point— the moment when selling your business provides
For all the wonderful attributes our Green Industry brings to our world and the careers of its employees, we continue to be highly challenged in attracting and retaining qualified talent. There are many Human Resource solutions to improving and retaining talent flow. Unfortunately, no one magic answer will fit all companies or their employees. Additionally, one topic in the equation is often uncomfortable or sensitive to discuss: compensation. In developing an attractive compensation and benefits