HR AUDIT CASE STUDY: Long-Term Care & Retirement

Project Case Study: Human Resource Audit for a Long-Term Care & Retirement Community Client

THE CLIENT

The company is in the Long-Term Care and Retirement Community sector of the healthcare industry. With over 2,200 employees spanning (14) facilities, including Skilled Nursing Facilities, Supportive Living, Assisted Living, Home Health, Hospice, and a corporate office, the client has been privately owned and serving residents for over 35 years.

“BEST was there at a critical time for us and provided a roadmap to address our glaring HR weaknesses, address our risks, and limit turnover. BEST didn’t just focus on what we were doing wrong, but also what we were doing right, and morale improved as a result. We are all now on the same page. We gained great value from the WR² Analysis, and not only lowered our HR exposure, but are now better prepared to address the complex long-term challenges to our future.”
– Interim CEO
Healthcare Network Client

PROJECT DESCRIPTION

The business owners had reached a stage where they were shifting daily operations to a hired executive team, while they elevated to an oversight role on the Board of Directors. Since this transition, they have struggled to obtain and retain the right executive talent to breathe new life and growth into the business. Recognizing the need to make some changes, they brought in a Management Consultant (Interim CEO), who then engaged BEST Human Capital & Advisory Group to perform our WR2 Human Resource Analysis as part of the diagnostic phase of their restructuring effort. The core scope of the project included:

For the full project scope, implementation, and results, download the entire case study PDF.